UPDATE (Jan. 31, 2020): On Jan. 10, WTSP had to switch to a temporary antenna due to work being done on the tower we share with other TV stations. Unfortunately, this impacted the reception of WTSP for many of our viewers. We are happy to report the work is complete and we will have switched back to our main antenna early Friday morning, Jan. 31.
If you have rescanned your TV and lost us completely, you will need to rescan your TV now. If you still see 10.1 on your TV but do not get a picture, you should not have to rescan your TV.
If you're not sure how to rescan your TV, check out this video from the Federal Communications Commission, which explains the process.
Here are the general steps from the FCC:
- Press "set-up" or "menu" on the remote control or converter box
- Select "antenna" or "channels" -- or a word that looks similar
- Click "scan," "auto-tune," “channel search,” “auto-program,” or any similar term
- Your TV will then begin scanning. It will take a few minutes.
Still having trouble getting WTSP? Check out our in-depth guide for receiving our signal via an antenna.
We apologize for the inconvenience and thank you for your patience during this time.
Original message:
Starting the morning of Friday the 10th of January, WTSP will begin operating at a slightly reduced capacity. This is necessary to accommodate the federally mandated spectrum repack. While WTSP is not changing our channel number, we share tower space with other stations that are. Those impacted stations will need to change out their antennas, in order for that work to be done safely, WTSP needs to move to a temporary antenna that should cover the majority of our broadcast area. The work should be complete in about 3 to 4 weeks. After that, we can return to our normal antenna at full power.
Spectrum, Frontier, WOW!, Comcast DirecTV and Dish Network customers will not be affected. If you watch WTSP through CBS All Access, YouTube TV, Hulu, Roku, Sling TV or other streaming services, you too should not be affected.
If your over the air signal has become degraded and you are currently using an indoor antenna, try moving your antenna to a higher location. The top of a bookshelf or closet is a good place to start. If your antenna has any mirrors or large metal appliances between it and the direction of Riverview, FL try moving it away from them and closer to a window.
If you are using an outdoor antenna and experiencing new signal loss, you can try an in-line amplifier to pull in the lower power signal. If you already use an outdoor antenna with an amplifier, but the signal has been lost you will need to wait until the full power signal is back on-line.
We apologize for any interruptions, and we appreciate your cooperation. Hopefully, any issues you may have can be corrected by the steps mentioned above. You can always get our live news streams along with the latest news and weather by downloading the 10News app. Search WTSP in your app store. You also have the option to download the CBS All Access App where you can watch a live stream of WTSP as well as stream all your favorite CBS programs.
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